Volpak Webshop - Online Spare Parts shopping

Streamlining Efficiency: 24/7 access to spare parts orders

In the fast-paced world of consumer goods manufacturing, where every minute counts, operational efficiency and reliability are paramount. We understand the critical need for reduced maintenance and efficient production in markets like food, beverage, pet food, and pharmaceuticals. The right tool to meet these needs is an innovative Web Shop Service: Coesia Webshop, strategically designed to empower our customers with a swift and reliable means of ordering spare parts, ultimately eliminating production halts, minimizing downtimes, and enhancing overall operational efficiency.

A Game-Changing Access to Spare Parts ordering

At the core of Coesia webshop Service is the remarkable benefit of rapid and convenient access to vital parts. The cornerstone of this offering is our web tool, a comprehensive platform that grants customers life-long access, ensuring they have the flexibility to place orders and access crucial information 24/7. The intuitive web tool allows users to seamlessly navigate the system, parts stock availability, price review, generate quotations and orders, access 3D drawings, and peruse product images. Additionally, they can effortlessly monitor order status and retrieve essential shipping information in one centralized location.

A World of Convenience at Your Fingertips

The distinguishing factor that sets Coesia webshop apart is its seamless online accessibility, revolutionizing how customers interact with the spare parts procurement process. Accessible anytime, anywhere, this online platform empowers customers with unparalleled convenience. Whether it's in the bustling heart of a manufacturing facility or the comfort of a home office, customers can effortlessly utilize the web tool to check stock, place orders, track shipments, and engage with a plethora of training materials. This digital tool enhances operational efficiency and embodies VOLPAK's commitment to providing an exceptional customer experience, ensuring that every need is fast and easy to meet.

Tailored Features for Enhanced Efficiency

Specific functionalities guarantee an optimized experience, providing what each user needs for streamlined operations. Additionally, security protocols ensure a safe and protected user experience.

  • Adaptability to User Needs: The web tool stands out for its ability to adapt to specific user requirements, improving efficiency and communication.
  • Individualized Access: Users are granted personalized access based on their organizational roles, ensuring they view only information pertinent to their responsibilities.
  • Efficient Stock Management: Warehouse users can easily and efficiently check stock levels, improving inventory management.
  • Detailed Product Insights: Purchasing users can delve into comprehensive product information, facilitating informed decision-making.
  • Two-Step Login Process: The system employs a two-step login process, enhancing security during user logins.
  • Data Confidentiality and Safety: The utmost priority is given to Data confidentiality and safety, ensuring secure interactions at all stages.
Volpak Webshop

A Workflow Designed for Seamlessness and Autonomy

VOLPAK' Spare Parts Web Shop Service transforms the spare parts procurement process, granting customers a newfound sense of autonomy and control. From obtaining quick quotes to placing orders and ensuring efficient shipping, the streamlined workflow significantly minimizes response time, facilitating faster operations and smoother logistics. Customers can easily track their order progress and, if needed, access advanced contact options. Furthermore, a wealth of training materials and guidelines are available to support users in optimizing their platform user experience.

Driving Success: Facts and Figures

The impact of VOLPAK' Spare Parts Web Shop Service is evident following the facts and figures underscoring its success. More than 190 enrolled companies are currently using the platform. We proudly hold the top position among all Coesia companies, ranking number one in direct customers using this portal for spare parts requests. Volpak adopted Coesia’s webshop in 2019, experiencing a significant rise in users since 2021. Over the past three years, the introduction of the web tool to customers has notary increased, growing from 15% to an impressive 70% of the company's spare parts business is managed directly through the platform. Today, 80% of all spare parts orders come from the user-friendly webshop interface. 

In conclusion, VOLPAK's Spare Parts Web Shop Service stands as a beacon of our unwavering commitment to enhancing customer experience, ensuring uninterrupted production, and driving operational excellence in the consumer goods sectors. We remain at the forefront of the packaging industry through continuous innovation and focus on delivering customer-centric solutions.
 

Do you want to join Volpak Webshop?
Form

PRIVACY POLICY 

1. Controller

The company you’re trying to contact with this form (the “Company”) processes your personal data – in quality of Controller/Joint Controller – in accordance to the Privacy Policy to which you may refer for the purposes described below. Both of these processing are based upon the legitimate interests of both Coesia S.p.A. – the holding company of the Coesia group – and the Company. By ticking the box below, you also consent the Company to communicate and share your personal data to the other entities part of the Coesia group for the direct marketing purposes described below. Here below you can find the key info on the processings. 

2. Purposes

In particular, the Company processes the personal data you provide filling up the form, for the following purposes: 

a. collect identification and contact data for registering your attendance at the event organized by the Coesia/Company and/or reply to queries concerning the Coesia/Company activities and/or your contractual or pre-contractual relationships with Coesia and/or the Company; 

b. send to your email newsletters of informational, promotional and advertising nature and/or other materials for direct marketing purposes; 

c. analyze your interaction (“Insights Data”) to materials sent by the Company for marketing communication purposes above and create a profile to send you information based on your interests (“Profiling”). 

3. Legal Basis

The data processing under letter a. above is necessary for the performance of a contract or to take steps prior to entering into a contract between you and Coesia and/or the Company.  

The data processing under letters b. and c. is based on the legitimate interest of both the Company and Coesia S.p.A. to send you marketing communication and evaluate the Insight Data to set out marketing strategies and send you information based on your interests. 

4. Data sharing purpose

In accordance to the Privacy Policy and given your explicit consent, the Company may share your personal data with other companies of the Coesia group (“Coesia Entity/ies”, which act as Joint Controllers, jointly the Company) in order to allow the other Coesia Entities to send you marketing and commercial information, newsletters and/or materials and to process the Insight Data within Profiling (as specified under letters b. and c.). 

You can give your explicit consent to the data sharing for marketing purpose checking the following box. In this case, the profiling processing will be carried on the basis of the recipient Coesia Entity’s legitimate interest. 

It remains understood that in case of denial of giving your consent, the marketing and profiling processing will be carried out only by Coesia and by the Company based on their legitimate interests, as specified above. 

CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
5 + 4 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
Category
Digital
Incremar - When a sustainable company chooses the flexibility path The multiple challenges of a “legend-dairy” sector