Integrated Customer Service
At Volpak, good service starts with planned prevention.

Volpak offers continuous training courses to its technical service net, and to customer technicians, to update them with new applications, machine modifications and latest novelties.

Through the troubleshooting control system of our machines, direct connection via modem is possible to detect any electrical failure by establishing a dialogue with the operator through the MMI machine screen, and therefore, helping and minimizing the down time.

An extensive and increasing number of technical service centres strategically distributed around the 5 continents makes Volpak customers feel well supported at any time.

The ICS offers the following services
- Genuine spare parts
- Machine set-up
- Factory Acceptance Tests
- Courses at Volpak Training Centre
- Warranty extensions
- Maintenance
- Machine retrofits
- Machine refurbishing
- Consulting